Refund & Cancellation Policy

Last updated 8 October 2026. This policy applies to purchases on whatismyerror.com, operated by WhatIsMyError.

What you buy

WhatIsMyError sells digital subscriptions — the Pro and Developer API plans listed on our Pricing page. Plans are prepaid for one month or one year and give access to premium features (such as deep AI analysis, an ad-free site and API access) for that period. Prices are in Indian Rupees (INR); any applicable taxes are shown at checkout. The free plan never requires payment.

Cancellation

• Plans do not renew automatically. You are only charged when you choose to buy or extend a plan, so there is nothing to cancel to stop future charges.
• If you no longer want the plan, simply don’t renew it. Your plan stays active until the end of the period you paid for, then your account returns to the free plan.
• To cancel a recent purchase and get your money back, request a refund as described below.

Refunds

• Within 7 days of payment: if you are not satisfied, you can request a full refund. When the refund is approved, the plan on your account ends.
• After 7 days: payments are non-refundable, but your plan remains active until the end of the paid period.
• Always refunded in full: duplicate payments for the same order, payments that were debited but failed or did not activate a plan, and charges made in error.
• We may refuse refunds where the service was misused or the Terms of Service were violated (for example abusive API usage or account sharing).

How to request a refund

1. Email letstalk@whatismyerror.com or use our contact form with the subject “Refund request”.
2. Include the email address of your account and the payment ID from your receipt (starts with pay_) or your account page.
3. We confirm eligibility within 2 working days.

Refund processing time

Approved refunds are issued to the original payment method (card, UPI, net banking or wallet) through our payment partner, Razorpay. They are initiated within 2 working days of approval and usually reach your account within 7 working days, depending on your bank. If you don’t see it by then, contact us with the payment ID and we’ll share the refund reference (ARN) for your bank.

Contact

WhatIsMyError
Email: letstalk@whatismyerror.com