Error 0x80072EE7 (Windows Update / Microsoft Store: server name could not be resolved)
Windows can’t resolve Microsoft’s server names — DNS, hosts file, proxy or firewall problems.
Seen on:
Windows
Meaning
0x80072EE7 = WININET_E_NAME_NOT_RESOLVED. Hosts-file blocking (telemetry blockers), broken DNS, or a proxy stops Store and Update from connecting.
Common causes
- Hosts file entries blocking Microsoft domains
- DNS server not responding
- Proxy settings
- Firewall/VPN
⚡ Quick fix
- Reset the hosts file and flush DNS
- Use a public DNS server
- Reset proxy (Settings → Network → Proxy; netsh winhttp reset proxy)
Detailed fix by platform
Windows
- powershell
notepad C:\Windows\System32\drivers\etc\hosts ipconfig /flushdns netsh winhttp reset proxy
How to diagnose
- Hosts — Entries for microsoft/windowsupdate domains?
- DNS — nslookup storeedgefd.dsx.mp.microsoft.com
🔧 Still not fixed?
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Last updated 7 Oct 2026