Server not found Browser Origin: On your device Last updated 15 Oct 2026

Firefox: Hmm. We’re having trouble finding that site. / Server not found (DNS_PROBE or NS_ERROR_UNKNOWN_HOST)

Firefox could not resolve the website’s hostname to an IP address — a typo, a DNS problem or no internet.

Exact message you may see Hmm. We’re having trouble finding that siteServer not foundFirefox can’t find the server atWe can’t connect to the server at
Seen on: Firefox Windows macOS

Meaning

This is Firefox's version of DNS_PROBE_FINISHED_NXDOMAIN. Check the address, then whether other sites load. If only one site fails, its DNS records may be missing; if all fail, check connectivity, DNS servers and "DNS over HTTPS" settings.

Common causes

  • Typo in the address or a non-existent domain
  • No internet connection
  • Broken DNS server from the ISP/router
  • DNS over HTTPS (Firefox default in some regions) blocked by the network
  • VPN/proxy overriding DNS

⚡ Quick fix

  1. Check spelling and try again
  2. Test another site and another network
  3. Try different DNS (1.1.1.1) or turn off DNS over HTTPS in Settings

Detailed fix by platform

Firefox

  1. Settings → General → Network Settings → Settings… → untick "Enable DNS over HTTPS" for a test
  2. about:networking#dns shows resolver activity

Windows

  1. ipconfig /flushdns, then set DNS to 1.1.1.1 and 8.8.8.8

How to diagnose

  1. Scope — One site or all sites?
  2. DNS — Does nslookup resolve?
  3. DoH — Secure DNS blocked by network?

🔧 Still not fixed?

Many errors look alike. If the steps above didn’t solve it, one of these is probably what you’re facing:

Where this error sits

Origin: On your device. Errors that are often confused with or caused by this one (click to open):

1000 — Cloudflare Error 1000: DNS points to prohibited IP (Cloudflare)10001001 — Cloudflare Error 1001: DNS resolution error (Cloudflare)10011002 — Cloudflare Error 1002: DNS points to Prohibited IP / Restricted (Cloudflare)10021003 — Cloudflare Error 1003: Direct IP access not allowed (Cloudflare)10031004 — Cloudflare Error 1004: Host Not Configured to Serve Web Traffic (Cloudflare)10041014 — Cloudflare Error 1014: CNAME Cross-User Banned (Cloudflare)10141016 — Cloudflare Error 1016: Origin DNS error (Cloudflare)10161018 — Cloudflare Error 1018: Could not find host (Cloudflare)1018Server no…

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